For counter kitchens, franchises and drive-thrus
In fast food the business is won or lost at the rush: every minute of queue is a customer who walks away, and every wrongly built order, discount or unexplained cancellation eats the shift's margin.
Fast Food
Today's list
01 / 057:30
Prep follows what the same weekdays sold in earlier weeks, and Adren proposes quantities for you to adjust.
Alert
Possible rush at 2:00 PM
Game nearby and hot weather: orders above normal
Pull production forward and alert on-call staff
02 / 0512:30
The peak is anticipated from events and weather, and the manager gets the heads-up to pull production forward and move people.
Waiting for your approval
Review Cashier 2 cancellations
Four cancellations after payment this shift
03 / 0516:00
With fewer tickets Adren uses the quiet to review mistakes and refunds by reason, without interrupting you.
I want two chicken combos
Noted. Add a large fries to one of them?
Yes, and a soda
Done: two combos, fries and a soda. Confirm?
04 / 0520:00
WhatsApp or voice orders arrive checked before they reach the kitchen.
Spotted by the Shadows
Errors and refunds
05 / 0523:00
The shift's cancellations, discounts and refunds arrive grouped with their evidence for the manager to review.
Fast Food
It all shows up at the cash-up, when nobody remembers what happened.
When the line grows, customers leave or order less. The Shadows read POS tickets by time slot and show which hours the operation jams.
Orders entered or assembled wrong end up refunded or remade. The Shadows group every exception by reason, shift and product.
Some cashiers void or discount far more than the rest. That is a signal to review, not an accusation: the Shadows build the case from the tickets and you investigate.
Food gets prepared and people get scheduled for demand that never shows. The Shadows compare what was produced and the hours paid against what sold in each slot.
What Adren does
What we usually build first for a business like yours:
AlertFeatured
Anticipates the rush using events, weather and traffic, and proposes pulling production forward and alerting on-call staff; the manager approves the call.
Alert
Possible rush at 2:00 PM
Game nearby and hot weather: orders above normal
Pull production forward and alert on-call staff
Conversation
Takes orders and suggests the natural add-on for each one, always confirming the order before it goes to the kitchen.
I want two chicken combos
Noted. Add a large fries to one of them?
Yes, and a soda
Done: two combos, fries and a soda. Confirm?
With your approval
Prepares each cancellation, discount or refund case with its evidence for the manager to review; it never penalises or cancels anything on its own.
Waiting for your approval
Review Cashier 2 cancellations
Four cancellations after payment this shift
Today's list
Proposes how much to prepare in each slot from comparable sales, and you adjust.
Today's list
Schedule
Suggests how many people to put on each hour from demand, and the manager sets the rota.
Schedule
Ask Adren
Type the question the way you'd ask your manager. Adren answers with what it saw in your operation and what it proposes; the decision is yours.
YouWhich cashier had the most cancellations this week?
I put together each cancellation, discount and refund case with its evidence, by cashier. You review them: I don't penalise or cancel anything on my own.
How it works
The Shadows read your POS tickets and exceptions in read-only mode, the Company Brief quantifies which shifts and time slots lose money, agents prepare cases and proposals, and you approve before anything moves.
Read your operation, read-only. They change nothing.
The map of your business and where the money goes.
Act with your approval. You decide what turns on.
We measure, adjust and look after it every month.
With what you already use
Shadows, read-only
Read the way you keep it today.
You approve every action.
Contactless
Paper stamp cards get lost; the one in the wallet doesn't.
NFC passes in Apple Wallet and Google Wallet, on iOS and Android. No app to install. We set it up for your business.
Powered by Alara Technologies
Every combo adds a stamp and the reward shows up on its own.
The coupon sits in the wallet and is redeemed at the counter.
Made to measure
The Company Brief decides what to switch on according to where your operation bleeds. A single counter with a basic POS does not get the same as a franchise with a drive-thru, three shifts and prices set by head office.
Packages
All three are made to measure. They differ by size and complexity, not by a fixed list of features.
1 business
One business · your ERP and systems included
For a single outlet we usually switch on cashier anomalies and WhatsApp or voice ordering, on top of the POS you already have.
Several locations
Several locations or more complex processes
For several outlets we add prep by time slot, shifts by demand and the predictive rush hour, with a consolidated view.
The whole operation
The complete operating system
For a chain or franchise: centralized menu and pricing, benchmarking across franchisees and drive-thru voice, with agents trained on your processes.
What we measure
Measured from your own baseline. It is not a promised result.
The Shadows exclude the active promotions you register and split the rest by reason, shift and product. A large discount proves nothing by itself; it helps decide which cases to look at.
No. It prepares the case from the tickets and the manager decides. Nothing is cancelled, no price changes and nobody is penalized without a person in the loop.
No. We read the one you already use, even if its exceptions report is basic. If today all you have is the daily cash-up in a spreadsheet, we start from that.
See Adren working in your business
For counter kitchens, franchises and drive-thrus