For auto repair shops, from one bay to a multi-bay chain
A repair shop loses money in the gaps between the counter and the bay: the quote that stalled at «let me think about it», the «is my car ready?» call that eats an hour of the advisor's day, the part ordered only after the customer approved, which stretches the delivery.
Auto Repair Shop
How much is a full tune-up?
Here's the range from our price list. Book tomorrow?
Yes, at 9 please
Done, tomorrow 9:00. I'll send the address
01 / 058:00
What customers wrote overnight already has an answer and today's appointments are on the calendar.
Waiting for your approval
Build the front brake quote
The technician said: worn pads, scored rotor
02 / 0510:00
The technician dictates a voice note with what he found; Adren builds the photo inspection and the quote, and you review.
Alert
Unanswered quote: two days on read
Front brakes · customer hasn't replied
Follow-up ready for your approval
03 / 0513:00
It has sat for two days; Adren prepares the follow-up with the right version and you approve it with one tap.
Waiting for your approval
Order front brake pads from your supplier
The customer approved the repair at 4:00 PM
04 / 0516:00
Once the customer says yes, the parts order to your supplier is ready for you to confirm.
Spotted by the Shadows
Status calls that eat hours
05 / 0518:00
The customer gets a photo and a payment link, and the «is it done yet?» calls stop.
Auto Repair Shop
Almost none of it shows up in a notebook or a spreadsheet, but it adds up every week.
The customer said «let me think about it» and nobody wrote back. The Shadows read your quotes and work orders, read-only, to see which ones were left hanging and what they were worth.
Every «is my car done?» interrupts the person who should be serving or collecting. The Shadows count those conversations in your WhatsApp to show how much advisor time goes there.
The job gets approved, but the part is ordered hours or days later and the car sits in the bay. The Shadows compare the approval time with the time of the order to your supplier.
One message left unanswered at rush hour and the customer drives to the shop across the street. The Shadows flag the messages that sat unread for hours.
What Adren does
What we usually build first for a business like yours:
With your approvalFeatured
The technician sends a voice note and the agent builds the work order, the photo inspection and a quote in customer language; you review and approve before anything goes out.
Waiting for your approval
Build the front brake quote
The technician said: worn pads, scored rotor
Conversation
It answers in your shop's tone, books the appointment, gives car status with photos and hands the conversation to you when the customer asks.
How much is a full tune-up?
Here's the range from our price list. Book tomorrow?
Yes, at 9 please
Done, tomorrow 9:00. I'll send the address
Alert
It prepares the follow-up for every unanswered quote, using the right version of the estimate, and you approve each message with one tap.
Alert
Unanswered quote: two days on read
Front brakes · customer hasn't replied
Follow-up ready for your approval
With your approval
When the customer approves, the agent has the parts order to your supplier ready and you confirm it.
Waiting for your approval
Order front brake pads from your supplier
The customer approved the repair at 4:00 PM
Schedule
It asks for a review once the car is delivered and reminds the customer of the next service, always with your sign-off.
Schedule
Ask Adren
Type the question the way you'd ask your manager. Adren answers with what it saw in your operation and what it proposes; the decision is yours.
YouWhich quotes went unanswered this week?
I found the quotes that have sat on read for days and prepared a follow-up message for each one. Review them and approve the ones you want to send.
How many customers write to you and are left on read while you are under a car?
Each of them goes to the shop across the street.
Adren answers for you instantly, books the appointment, gives the price from your list and tells the customer when the car is ready.
It also chases the quotes nobody answered, but you approve every message.
Write to it right now and see how it answers.
Send this message and see how it answers:
Hi, I own a repair shop and I want to try Adren Taller. How much does a brake pad change cost?
Every WhatsApp message gets a reply in your shop's tone, even when you are under a car. No customer is left on read.
Appointments land in your WhatsApp and in a simple calendar, without you putting down the tools.
Tune-up, brakes, oil: the customer gets a range taken from your list, so they do not drive to the shop across the street for lack of an answer.
Fewer «is it done yet?» calls and faster payment at pickup.
It prepares each follow-up message and you approve it with one tap.
How it works
A week in Shadow mode on your shop's WhatsApp and work orders, read-only; from that we build the Company Brief (prices, hours, tone); then the agents act with your approval and Monthly Care delivers a report of what was recovered every month.
Read your operation, read-only. They change nothing.
The map of your business and where the money goes.
Act with your approval. You decide what turns on.
We measure, adjust and look after it every month.
With what you already use
Shadows, read-only
Read the way you keep it today.
You approve every action.
Contactless
Your customers keep your shop's card in their phone's wallet, with nothing to install.
NFC passes in Apple Wallet and Google Wallet, on iOS and Android. No app to install. We set it up for your business.
Powered by Alara Technologies
Every tune-up adds a stamp; the next one comes at a discount.
When the order closes, the customer leaves with a coupon for the next service.
Made to measure
Everything is built around how your shop works: your price list, your hours, the way you talk to your customers. A 3-bay shop that runs on a notebook does not get the same setup as a chain with a work-order system and several advisors.
Packages
All three are made to measure. They differ by size and complexity, not by a fixed list of features.
1 business
One business · your ERP and systems included
For a single-location shop, we would usually turn on the WhatsApp advisor, the declined-service hunter and reviews and reminders.
Several locations
Several locations or more complex processes
For several advisors or more than one branch, we add parts on approval and the shop's ear, with a consolidated view.
The whole operation
The complete operating system
For chains and fleets, the complete system: multiple locations, manager-level approval rules and agents trained on your own processes.
What we measure
Measured from your own baseline. It is not a promised result.
In the first week the Shadows only read: messages, quotes and work orders. They write nothing and change nothing. From that we build the Company Brief, where you see how much money went without follow-up before you decide to turn anything on.
It gives ranges from your own price list and does not invent services. You approve every formal quote and every follow-up message. If the customer wants to talk to you, or the agent does not know, the conversation goes to you.
They stay. Adren reads what you already use, whether that is a notebook, a spreadsheet or a work-order system, and works on top of it. You do not have to migrate anything to start.
See Adren working in your business
For auto repair shops, from one bay to a multi-bay chain