For physical therapy practices and rehab centers
A physical therapy plan is several sessions, and income depends on the patient coming to all of them.
Physical Therapy
I need therapy for my knee
The therapist indicated a session plan. Book them all?
Yes, Tuesdays and Thursdays in the afternoon
Done: every session in the plan is booked
01 / 058:00
The therapist says how many sessions the plan has and Adren books all of them, not one at a time.
Spotted by the Shadows
Plans abandoned at the third or fourth session
02 / 0512:00
They get answered, appointments confirmed and rescheduled on request, without the front desk leaving the patient standing in front of them.
Waiting for your approval
SOAP note draft · Today's session
From the audio recorded with the patient's permission
03 / 0515:30
With the patient's permission, an audio recording becomes a draft note; the therapist corrects it and signs.
Alert
Plan at risk of ending incomplete
Missed two sessions, didn't confirm the next
Call script ready for the therapist
04 / 0518:00
Adren flags which plans are at risk of ending incomplete and leaves a script for a personal call; the therapist decides.
Today's list
05 / 0520:00
A reminder of the exercises the therapist already prescribed and a thank-you message to whoever referred a patient, ready to approve.
Physical Therapy
Many stop after the third or fourth, notes pile up unfinished, home exercises get forgotten and the doctors who send you patients get no follow-up. Adren works on the administrative side; clinical decisions stay with your team.
A patient stops confirming and the practice cannot tell whether it was a discharge, a justified pause or a drop-off. The Shadows read the appointment plan and attendance, administrative status only, and list who stopped coming.
An appointment missed without notice leaves the slot empty and scrambles the whole plan. The Shadows add up lost appointments by therapist and by time slot.
At the end of the day pending notes remain, eating the therapist's hours outside of appointments. The Shadows count how many are still open and for how long.
Whoever sends you patients rarely gets a reply or a thank-you. The Shadows cross referrals with first appointments to show who sends people and how many.
What Adren does
What we usually build first for a business like yours:
AlertFeatured
Based only on attendance and confirmations, it tells the therapist which plans are at risk of ending incomplete and prepares a script for a personal call; the therapist decides whether to call, adjust the plan or close the follow-up.
Alert
Plan at risk of ending incomplete
Missed two sessions, didn't confirm the next
Call script ready for the therapist
Conversation
It answers messages and calls and reserves all the sessions in the plan the therapist indicated, not one at a time.
I need therapy for my knee
The therapist indicated a session plan. Book them all?
Yes, Tuesdays and Thursdays in the afternoon
Done: every session in the plan is booked
With your approval
It prepares a draft SOAP note from an audio recording made with the patient's permission; the therapist reviews, corrects and signs it.
Waiting for your approval
SOAP note draft · Today's session
From the audio recorded with the patient's permission
Today's list
It reminds the patient of the home exercises the therapist already indicated and shares the video the therapist chose; it does not recommend new exercises.
Today's list
With your approval
It prepares a thank-you or administrative update for whoever refers you patients; you approve what is sent.
Waiting for your approval
Administrative update for a referring doctor
Thanks for the referred patient
Ask Adren
Type the question the way you'd ask your manager. Adren answers with what it saw in your operation and what it proposes; the decision is yours.
YouWhich patients are at risk of dropping their plan halfway?
Based on attendance and confirmations, I marked the plans that could end incomplete and prepared a script for a personal call. You decide who to call.
How it works
The Shadows read your schedule and payments without changing or interpreting anything clinical, the Company Brief shows where sessions get lost, and agents propose and act with your team's approval, backed by Monthly Care.
Read your operation, read-only. They change nothing.
The map of your business and where the money goes.
Act with your approval. You decide what turns on.
We measure, adjust and look after it every month.
With what you already use
Shadows, read-only
Read the way you keep it today.
You approve every action.
Contactless
Your patient's sessions, counted on their phone.
NFC passes in Apple Wallet and Google Wallet, on iOS and Android. No app to install. We set it up for your business.
Powered by Alara Technologies
Each session of the treatment is marked with a tap at the front desk.
A tap on arrival tells the front desk they're here.
Made to measure
The Company Brief starts from how you schedule, how you document and who you work with. A one-therapist practice with a paper appointment book does not get the same setup as a clinic with several therapists, insurer agreements and multiple sites.
Packages
All three are made to measure. They differ by size and complexity, not by a fixed list of features.
1 business
One business · your ERP and systems included
For one practice, we would usually start with the receptionist that books the full plan and the clinical scribe.
Several locations
Several locations or more complex processes
For a clinic with several therapists, the adherence agent and referral nurturing are added.
The whole operation
The complete operating system
For a network of clinics or insurer agreements, the complete system with the drop-off predictor and a multi-clinic view.
What we measure
Measured from your own baseline. It is not a promised result.
They do not interpret them. They work with administrative status such as appointments, attendance and payments, and any clinical note goes through a separate path and your own review. Personal data is removed from the evidence our team reviews.
The therapist or whoever you designate. Adren proposes the message or script, but the decision to contact, adjust the plan or close the follow-up is your team's.
They stay. Adren works on top of the calendar, spreadsheet or records system you already use.
See Adren working in your business
For physical therapy practices and rehab centers