For gyms, boxing and cross-training boxes, fitness centers
A gym does not lose money the day someone cancels.
Fitness Center
Today's list
01 / 056:00
The first members walk in and Adren counts how many people are in each zone, hour by hour, using anonymous cameras, so you know when it fills up.
Hi, what plans do you have?
Monthly and quarterly. Want to come for a trial visit?
Yes, tomorrow afternoon
Booked tomorrow 6:00 PM. Sales has been told
02 / 0510:00
Whoever asked about a plan gets an answer and a trial visit on the calendar; you set what can be offered.
Waiting for your approval
Move the 2:00 PM spinning class
Low attendance; high instructor cost per hour
03 / 0514:00
Adren puts the instructor's cost next to who actually showed up, and proposes moving or merging the class.
Waiting for your approval
Payment reminder for declined charges
Card declined this month
04 / 0518:30
While the front desk handles the line, Adren flags who has not been in for weeks and has the message ready for you to approve.
Spotted by the Shadows
Declined monthly fees and overdue balances
05 / 0521:00
Each declined monthly charge is set apart from real cancellations with its reminder ready; discounts and retries are your call.
Fitness Center
It loses it weeks earlier, when a member stops showing up and nobody at the desk notices, and at month end, when a declined monthly charge ends up as an overdue line on a list. Add the people who asked about plans and never got an answer, and the classes taught half empty while the instructor is paid in full.
Someone who goes from four visits a week to one a month rarely says anything. The Shadows read attendance and memberships, read-only, and flag who is trending down before they cancel.
A charge that did not go through gets mixed up with a cancellation and sits on a to-do list. The Shadows tell them apart and add up what is still uncollected.
Someone asks about a plan, gets a late reply or none, and signs up somewhere else. The Shadows cross messages and visits to show you how many went cold.
Some time slots have the instructor teaching to a nearly empty room while others fill up and turn people away. The Shadows compare real attendance against the instructor's cost per hour.
What Adren does
What we usually build first for a business like yours:
Today's listFeatured
Anonymous cameras that identify no one count occupancy by zone and by hour, then suggest staffing and maintenance changes based on real usage; you decide what gets applied.
Today's list
Conversation
It answers people asking about plans, books their trial visit and alerts sales; you define what it is allowed to offer.
Hi, what plans do you have?
Monthly and quarterly. Want to come for a trial visit?
Yes, tomorrow afternoon
Booked tomorrow 6:00 PM. Sales has been told
With your approval
It prepares reminders and payment options for each declined charge within the frequency you approve; discounts and retries are your call.
Waiting for your approval
Payment reminder for declined charges
Card declined this month
Alert
It spots the member whose attendance is dropping and proposes a come-back offer; the manager approves it before anything is sent.
Alert
Member with falling attendance
Used to come often, hasn't been in for weeks
Come-back offer ready for your approval
With your approval
It proposes merging or moving low-attendance classes and shows the instructor cost per hour; you authorize every change.
Waiting for your approval
Move the 2:00 PM spinning class
Low attendance; high instructor cost per hour
Ask Adren
Type the question the way you'd ask your manager. Adren answers with what it saw in your operation and what it proposes; the decision is yours.
YouWhich members are drifting away?
I spotted members whose attendance has dropped over recent weeks and prepared a come-back offer for each group. The manager approves it before anything is sent.
How it works
The Shadows read your membership system and payments without changing anything, the Company Brief shows where members and money are leaking, and agents act with your approval and are looked after every month.
Read your operation, read-only. They change nothing.
The map of your business and where the money goes.
Act with your approval. You decide what turns on.
We measure, adjust and look after it every month.
With what you already use
Shadows, read-only
Read the way you keep it today.
You approve every action.
Contactless
Members get in with the phone they already carry, no plastic card.
NFC passes in Apple Wallet and Google Wallet, on iOS and Android. No app to install. We set it up for your business.
Powered by Alara Technologies
Members hold their phone to the door and walk in.
The member card lives in Apple Wallet or Google Wallet.
Their class spot is checked with a tap on arrival.
Made to measure
The Company Brief decides what gets switched on based on how you collect, how you control access and how many locations you run. A neighborhood gym that charges through a card terminal and keeps members in a spreadsheet does not get the same setup as a chain with turnstiles, recurring billing and several locations.
Packages
All three are made to measure. They differ by size and complexity, not by a fixed list of features.
1 business
One business · your ERP and systems included
For a single-location gym, we would usually start with answering inquiries, collecting declined monthly fees and the early warning on members who are drifting away.
Several locations
Several locations or more complex processes
For several locations or a larger instructor team, class schedule optimization and a comparison across locations are added.
The whole operation
The complete operating system
For a chain, the complete system: Floor Shadow, dynamic pricing and a cash forecast.
What we measure
Measured from your own baseline. It is not a promised result.
They read what you already have: memberships, attendance and charge status. It is read-only, nothing changes in your system, and personal data is removed from the evidence our team reviews.
You or your manager. Adren proposes the offer and the message; nothing reaches the member until someone on your team approves it.
No. Adren connects to what you already use, whether that is a membership system, an access control or a spreadsheet, and builds on top of it.
See Adren working in your business
For gyms, boxing and cross-training boxes, fitness centers