For salons, barbershops and hair studios
In a salon the stylist's hands are busy, so the phone rings with nobody to pick up and the calendar fills with gaps.
Hair Salon
Spotted by the Shadows
Empty chairs from no-shows
01 / 059:00
Adren reviews the day's calendar, confirms appointments and asks for the deposit you set on the ones that most often fall through.
Do you have a slot tomorrow for color?
Yes, 11:00 or 4:00 PM. We ask for a deposit to book
11:00 please
Done. I'm sending the deposit link
02 / 0512:00
While the stylist is mid-color, calls and messages keep arriving; Adren answers, offers open slots and books.
Alert
Cancellation: Thursday 12:00 slot is free
Clients are on the waitlist
Offer the slot; confirm only if still free
03 / 0515:30
The open slot is offered to clients on the waitlist who agreed to receive alerts, and confirmed only if it is still free.
Waiting for your approval
Write to a client who is due back
Her last touch-up was a while ago
04 / 0518:00
A client who has reached her six-to-eight-week mark gets a specific time; you approve the tone and any promotion.
Today's list
05 / 0520:30
From a photo of the tubes at open and close, Adren estimates usage and proposes the order; you decide the purchase.
Hair Salon
A client who does not show and did not call is an empty chair you cannot get back, and someone who left happy two months ago rarely gets a message to return.
While someone is cutting or coloring, no one answers, and the client who wanted an appointment asks somewhere else. The Shadows read calls and messages and count how many booking requests went unanswered.
The client does not show, the stylist loses the block and the salon collects nothing. The Shadows read the calendar and attendance and add up the value of appointments that fell through with no deposit.
Many go for a color touch-up or a trim when it is due, just to another salon, because nobody wrote to them. The Shadows detect who should already have come back.
Color, developer and treatments get used with nobody knowing how much goes into each service. The Shadows compare what was bought against what the calendar says was done.
What Adren does
What we usually build first for a business like yours:
Today's listFeatured
With the client's consent, it turns what the stylist dictates or notes during the consultation into a technical record with formula and preferences, so any stylist can serve her the same way; allergies are recorded only if someone states them, never inferred.
Today's list
Conversation
It answers calls and messages, offers open slots and asks for the deposit you set; cancellation and refund policies are yours.
Do you have a slot tomorrow for color?
Yes, 11:00 or 4:00 PM. We ask for a deposit to book
11:00 please
Done. I'm sending the deposit link
With your approval
It writes to anyone who was due to return with a specific time slot; you approve the tone and any promotion.
Waiting for your approval
Write to a client who is due back
Her last touch-up was a while ago
Alert
When someone cancels, it offers that slot to the waitlist of clients who agreed to receive alerts, and confirms it only if the slot is still free.
Alert
Cancellation: Thursday 12:00 slot is free
Clients are on the waitlist
Offer the slot; confirm only if still free
Today's list
From a photo of the tubes at opening and closing, it estimates consumption and proposes the reorder; you decide the purchase.
Today's list
Ask Adren
Type the question the way you'd ask your manager. Adren answers with what it saw in your operation and what it proposes; the decision is yours.
YouWhich clients are due back and haven't booked?
I built the list of clients who were due to return, each with a specific time slot. You approve the tone and any promotion before it goes out.
How it works
The Shadows read your schedule, messages and purchases without changing anything, the Company Brief shows where appointments and product are lost, and agents act with your approval, backed by Monthly Care.
Read your operation, read-only. They change nothing.
The map of your business and where the money goes.
Act with your approval. You decide what turns on.
We measure, adjust and look after it every month.
With what you already use
Shadows, read-only
Read the way you keep it today.
You approve every action.
Contactless
Bring your clients back: their visit card lives on their phone.
NFC passes in Apple Wallet and Google Wallet, on iOS and Android. No app to install. We set it up for your business.
Powered by Alara Technologies
Every cut or color adds a stamp toward their reward.
A coupon arrives in their birthday month, redeemed with a tap.
Made to measure
The Company Brief starts from how you run your appointment book and commissions. A three-chair salon with a paper appointment book and a personal phone does not get the same setup as a multi-location chain with per-stylist commissions and central purchasing.
Packages
All three are made to measure. They differ by size and complexity, not by a fixed list of features.
1 business
One business · your ERP and systems included
For one salon, we would usually start with the receptionist with deposit, lapsed-client outreach and gap filling.
Several locations
Several locations or more complex processes
For several locations, color control and commission reconciliation per location are added.
The whole operation
The complete operating system
For a franchise, the complete system with Stylist Memory, control across locations and a booking forecast.
What we measure
Measured from your own baseline. It is not a promised result.
Only the schedule, service history and messages you already have, read-only. They do not record conversations during services and personal data is removed from the evidence our team reviews.
You do. Adren applies the rule you approve and flags exceptions; refunds and penalties only follow policies you define.
They stay. Adren can read a digitized appointment book, a spreadsheet or the scheduling system you use, and builds on top of that.
See Adren working in your business
For salons, barbershops and hair studios